3PL Fulfilment Built for Total Control
Close efficiency gaps across receiving, storage, pick & pack, and dispatch, with high-throughput operations and end-to-end visibility.
Trusted by Industry Leaders
Scale Proof
Enterprise-grade fulfilment, built for control.
Rely on real operational depth: accuracy, capacity, national coverage, and systems that integrate cleanly into modern commerce.
Annual Orders
0
Fulfilled annually across our national network, supported by 99.99% inventory accuracy (measured 2025).
Inventory Accuracy
0.00%
Accuracy rate for 2025 stock takes.
NPS
0
45.6% higher than the industry standard based on 2025 surveys
Warehousing Capacity
0 sqm
Capacity designed for high-throughput receiving, storage, and dispatch workflows.
Fulfilment Centres
0
Strategically located fulfilment centres
System Integrations
0+
Active connections across storefronts, marketplaces, carriers, and operational tools.
NZ Owned
0%
New Zealand owned and operated
Established
0
Long-term infrastructure and process maturity built over decades, not quarters.
Industry Experience
0 years
Years as an industry leader in New Zealand
Dedicated Team
0+
Dedicated team members across warehousing, transport, systems, and client operations.
Ready to take more control of your operation?
Why Online Distribution
Your operation needs
more than storage.
You need operational control systems that close efficiency gaps and protect service consistency as you scale.
Capability
Online Distribution
Other 3PL Providers
Integration & order transmission
Stable data flow from order source to dispatch
Manual handoffs, partial integrations, or delayed event updates that create blind spots.
Inventory control discipline
Receiving, storage, rotation, and reconciliation controls
Inconsistent stock control process with limited reconciliation discipline and lower confidence in records.
dispatch accuracy under volume
Pick/pack precision plus carrier execution consistency
Service quality diluted by competing priorities, with weaker fulfilment focus during complex periods.
Peak and seasonal resilience
Operational responsiveness when demand shifts
Capacity and process strain appears quickly in peak windows, increasing delays and service inconsistency.
Commercial transparency
Cost-per-order and KPI accountability
Pricing and performance accountability are often decoupled, reducing confidence in true cost-to-serve.
Ecosystem
Seamlessly Integrated.
Totally Connected.
We plug directly into your existing tech stack. Whether you run on Shopify, NetSuite, or a custom build, our systems shake hands with yours instantly.
30+
Active Connectors
Ready to take more control of your operation?
Responsiveness
Two-hour first response.
Same-day issue resolution.
When issues surface, the priority is clear ownership, fast investigation, and a timely response. Our aim is to provide a first response within 2 hours and, wherever practical, resolve issues on the same day.
Acknowledgement
Same-day
Same-day issue-resolution target
Where possible, we work to resolve operational issues on the same day with clear ownership and next-step visibility.
Order Risk
2 hours
2-hour first-response target
Our aim is to provide an initial response within 2 hours when an order issue or operational risk is raised.
Peak & Scaling
Kill the growth handbrake.
Your marketing works. The product is viral. The only risk is your fulfillment breaking under the pressure. We build the operational elasticity to take you from 50 to 5,000 orders a day, without you touching a box.
Elastic demand & capacity response
threshold: 68%
Hover a bar to see estimated demand and headroom.
Elastic Infrastructure
Scaling destroys rigid systems. We provide a 'liquid' fulfillment layer that expands instantly. Black Friday surges, influencer drops, or sudden viral hits are no longer logistical threats, but opportunities to thrill your customers.
Founder Freedom
The ultimate benchmark of scale isn't volume. It's silence. Stop managing warehouse shifts. Stop packing boxes at 10 PM. Take a holiday. We professionalize the physical reality of your business so you can reclaim your role as CEO.
Ready to take more control of your operation?
National Network
Strategic Coverage.
Local Expertise.
With strategically located fulfilment centres across Auckland and Christchurch, we run a national 3PL network that puts inventory closer to customers and keeps service levels predictable.
Head Office
National Support Office
306 Port Hills Road, Hillsborough, Christchurch
Governance & Safety
Uncompromising Standards.
Certified Security.
From MPI accreditation to SOC 2 Type II data security, our infrastructure is built on a foundation of rigorous compliance and an industry-leading safety culture.
Safety Focused Operations
Our safety culture comes first. We are proud members of the Business Leaders’ Health and Safety Forum since 2020, complying with the Health and Safety at Work Act and industry best practices.
AI-powered surveillance tools
Regular team upskilling
Confidential counselling service
Health insurance for employees
Rigorous hazard management
Data Security & WMS
SOC 2 Type II compliance for complete data security and real-time inventory visibility.
- Proven omni-channel capability
- Real-time inventory visibility
- Multi-warehouse support
- Secure customised user access
- Industry best practice EDI
- SOC 2 Type II data security
ATF CERTIFIED
MPI Transitional Facilities
Equipped to handle domestic and international containers, taking the stress out of devanning with full MPI accreditation.
HACCP / NP1
Food Safety Certified
Compliant with Food Act 2014 (National Programme 1) and HACCP principles for safe food handling and distribution.
Bottleneck Diagnostic
Diagnose the real bottleneck.
Book an onboarding call.
Estimate where operational friction is costing you and what tighter process control can recover across service, speed, and margin.
MT
Mia Thompson· Client Success Lead
Hi, I’m Mia Thompson from Online Distribution. I can help you assess operations quickly and clearly. Pick a question below and I’ll give you a practical answer.
Inside Operations
Built for growth.
Delivered by people who care.
A closer look at the day-to-day environment behind consistent fulfilment outcomes, customer confidence, and operational control.
Ready to take more control of your operation?
Proof
Real brands. Real outcomes.
Operational performance you can feel.
These are the moments where most 3PLs break: spikes, complex catalogues, and tight carrier windows. This is what it looks like when systems scale and service stays controlled.
Case Study
High-velocity drops without backlog risk
- Shopify 3PL
- same-day dispatch
- pick & pack
- order spikes
- +2
01/03
Snapshot
Problem: Flash drops and demand spikes can overload pick/pack, causing missed carrier cut-offs and delayed tracking updates.
Solution: We stabilise throughput with wave planning, scan-gated accuracy, and tight Shopify order + inventory sync, keeping same-day dispatch predictable.
Problem
Flash drops and demand spikes can overload pick/pack, causing missed carrier cut-offs and delayed tracking updates.
Solution
We stabilise throughput with wave planning, scan-gated accuracy, and tight Shopify order + inventory sync, keeping same-day dispatch predictable.
Peak Day
5,000+
Orders absorbed without cut-off slips
Accuracy
99.8%
Pick & pack quality at scale
Dispatch
Same-Day
Late orders still hit carrier windows
Visibility
Live
Realtime inventory + order status
FAQs
Clear answers.
Zero hand-waving.
Get clear answers on integrations, accuracy, returns, onboarding, and the operational details that matter before you commit.
We support modern storefronts, ERPs, marketplaces, and carrier networks, designed to keep orders, inventory, and tracking in sync without manual re-keying. If you have a specific stack, we’ll confirm the integration path and ownership up front.
No obligation15 minutesClear next step
A scoped plan in one call.
We align volumes, cut-offs, and integrations, then define the controls that protect service at peak.